The Challenge
Orders arrived through email, fax, and files in inconsistent formats, while customer item names differed from the ERP master and depended on owner experience.
Turn email and fax orders into a review screen before ERP entry
Read different order formats, checked item and inventory conditions, and structured them into an order-entry screen for owner approval.
Customer identity and live operating data have been anonymized and reconstructed.
VolumeMulti-channel orders
BeforeManual reading and mapping
AfterReview, then execute
Verified impactQuantitative validation in progress
The Input
Email and fax orders · item master · inventory snapshot · ERP entry rules
Work Loop
- 01
Read the customer, item, quantity, and delivery information from each source order.
- 02
Recommend ERP codes using the item master and attribute conditions.
- 03
Separate inventory or delivery risks and uncertain matches for review.
- 04
Send only approved orders to the ERP-entry execution queue.
Verified Outcomes
Field-build scope; no public savings figure is used
- Compared each source order and normalized input in one screen
- Blocked uncertain item mappings before automated execution
- Retained owner approval and execution history
EmailDocument AIInventorySAP