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SHINCHUKYour operating partner
Agreement guide · FLOW

One agreement set. Four documents.

Understand what the master agreement, order form, statement of work, and operations schedule each define.

One agreement set. Four documents.
What each agreement covers
  1. 01Master agreementCommon terms
  2. 02Order formScope and pricing
  3. 03Statement of workRoles and deliverables
  4. 04Operations scheduleSupport, operations, and data
01

Master agreement and order form

The master agreement defines common licensing, IP, confidentiality, payment, warranty, and liability terms. The order identifies the products, capabilities, organizations, environments, period, pricing, and allowances being purchased.

02

Statement of work

The statement of work defines SHINCHUK's validation, implementation, and professional-service schedule, roles, deliverables, and acceptance criteria. Recurring PORTAL conversations, coaching, and leadership reviews have a defined service volume.

03

Operations & support schedule

This defines operating responsibility, support, data handling, AI use, permitted purposes, and regional terms. Expansion and renewal changes are recorded through additional orders and updated documents.

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