- 01Master agreementCommon terms
- 02Order formScope and pricing
- 03Statement of workRoles and deliverables
- 04Operations scheduleSupport, operations, and data
Master agreement and order form
The master agreement defines common licensing, IP, confidentiality, payment, warranty, and liability terms. The order identifies the products, capabilities, organizations, environments, period, pricing, and allowances being purchased.
Statement of work
The statement of work defines SHINCHUK's validation, implementation, and professional-service schedule, roles, deliverables, and acceptance criteria. Recurring PORTAL conversations, coaching, and leadership reviews have a defined service volume.
Operations & support schedule
This defines operating responsibility, support, data handling, AI use, permitted purposes, and regional terms. Expansion and renewal changes are recorded through additional orders and updated documents.
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Tell us about your work and goals. We will explore an approach together.
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