How can we help?
Adoption & operations
Do we need to buy all six products?
No. Combine products to fit your goals and operating environment. Included entitlements are specified in the order, so the same underlying rights need not be purchased twice.
How do implementation fees differ from a platform subscription?
A platform subscription grants use within an agreed term and scope. Initial implementation is a professional service for connecting data and applying workflows, and can be included or priced separately.
Can we validate before adopting?
Yes. FLOW lets you select discovery, testing with real data, or a limited pilot. Duration, fees, test capabilities, usage, and SHINCHUK's work are defined in a separate order.
Can you deploy in our environment?
The agreement defines deployment and management, whether SHINCHUK cloud, your cloud, or on-premises servers. We first verify environment requirements and implementation scope.
Does every new workflow incur a development fee?
Adding or configuring work with included capabilities within existing limits does not automatically create per-workflow development fees. Additional SHINCHUK development, increased usage, or new organizations, environments, and products follow separate terms.
What services are included in PORTAL?
A dedicated company workspace, program design, regular conversations and coaching, execution reviews, and leadership reviews. Participants, duration, roles, frequency, and hours are agreed to fit the organization.
Are AI results finalized automatically?
Human review and approval are defined according to the importance of the work. Models, data, evaluation criteria, and permitted actions are specified in the agreement.
Can we retrieve our data when the agreement ends?
At your request, retrieval access is available for 30 days after termination. The agreement defines the data, format, delivery method, subsequent deletion, and necessary retention.